Our Services

The stages involved in our consultancy service are best depicted, as below, in the Grange lifecycle diagram.

The Grange Lifecycle

'Healthcheck' and Business Case
The 'healthcheck' is the first stage of our lifecycle where Grange agrees the business objectives with your project sponsor. Usually the objective is to save cost, but may also involve service improvement or resolution of specific issues. During this stage we collect performance data, interview key stakeholders and analyse/benchmark key performance measures. The ‘healthcheck’ recommends actions to generate cost savings of 20%. Upon agreement of these actions we produce a business case. The business case will involve 'insourcing', outsourcing or both.

'Insourcing'
Where functions are retained in-house this is described as ‘insourcing’. Our sourcing strategy will involve retaining some or all functions in-house. In order to save cost and improve performance of these functions, we can manage a change programme utilising outsourcing techniques. In this programme we will be focusing on productivity, throughput, service metrics and third party costs. Grange consultants are able to manage the change programme, coach and develop your team and/or supply interim managers for key roles.

Outsourcing
If we recommend outsourcing as part of your sourcing strategy we can guide you through the complete process. We can help to identify your requirements, complete the tendering process, select your supplier, negotiate the contract and set up the contract management team. We are also able to coach and develop your staff to ensure they have the right skills to manage the new contract.

Performance Review
At the end of the programme you will have a new organisation and a new profit/cost base. The performance review highlights achievement against the business case. It will also focus on your people in terms of morale, key relationships and skills. It is vital that you have the right team in place to manage your business going forward.